Order cancelation
Need to Cancel Your Order?
We understand that plans can change. If you need to cancel your order, please contact our customer support team as soon as possible.
Because orders are processed quickly after purchase, cancellation requests must be submitted within the timeframe below.
Cancellation Time
Order cancellation requests must be submitted within 1 hour after purchase.
After this time, your order may have already entered processing or shipment preparation, and we may not be able to cancel it.
If your order has already been shipped, please refer to our Refund & Return Policy for available options after delivery.
Cancellation Fee
A $10 cancellation fee may apply to orders canceled after 1 hour from the time of purchase.
This fee covers processing costs associated with orders that have already entered our fulfillment process.
How to Cancel Your Order
To request an order cancellation, please contact our customer support team:
Email: service@bluedeerhearingaids.com
Please include:
- Order number
- Name used for the order
- Email address used during checkout
Our team will review your request and assist you as quickly as possible.
Orders That Have Already Shipped
Once an order has been shipped, it cannot be canceled.
If you need assistance after receiving your order, please contact our support team and refer to our Refund & Return Policy.
Contact Us
If you have any questions about your order, please contact us:
service@bluedeerhearingaids.com
We are happy to help.
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